On July 10, Yeonsu-gu (연수구), Incheon, held the ‘2026 Yeonsu-gu Public-Private Integrated Case Management Practitioner Capacity Building Training’ for about 60 people, including officials from the Hope Welfare Support Group (희망복지지원단), case management staff from 15 dong (동) administrative welfare centers, and representatives from general social welfare centers.
 [코리안투데이] Case management practitioners attending the training listen to a lecture. © 김현수 기자 |
Training to Strengthen Response to Welfare Blind Spots
The training was designed to enhance the expertise of case management practitioners so they can provide tailored welfare services to residents facing complex difficulties, and to strengthen the public-private cooperation system.
About 60 officials from institutions linked to public-sector case management programs — including the Hope Welfare Support Group (희망복지지원단), 15 dong (동) administrative welfare centers, and general social welfare centers — attended the training.
 [코리안투데이] Author Kim Nam-geum (김남금) gives a lecture. © 김현수 기자 |
Author Kim Nam-geum (김남금) Invited for Lecture on ‘Communication and Resilience’
The training invited author Kim Nam-geum (김남금) to speak on the theme ‘Communication and Resilience to Preserve Relationships — Strengthening the Capacity of Social Welfare Practitioners.’
Through the lives of artists, attendees learned effective ways to communicate with clients, and through book-based self-understanding and emotional reflection, they learned methods for managing job stress, preventing burnout, and building resilience.
During the subsequent Q&A session, participants shared various experiences from case management fieldwork and discussed practical measures needed to support clients as well as ways to strengthen cooperation among related institutions.
“Providing More Thorough, Tailored Welfare Services”
A Yeonsu-gu (연수구) official said, “We will continue to support efforts to enhance the expertise of case management staff based on public-private cooperation, and to provide residents with more thorough, tailored welfare services.”
[ Reporter Kim Hyun-soo ] incheoneast@thekoreantoday.com
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