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Handling Insurance Disputes - Using the Financial Supervisory Service, a Strategy to Win
AI 3-line summary
- If an insurance claim payment is refused, you can respond through re-examination, a FINE complaint to the Financial Supervisory Service, and then mediation, according to an expert column.
- Column author Lee Yu-jeong, MBA, explained that from 2026 financial companies' obligation to accept mediation has been strengthened for small disputes of 20 million won or less.
- Mediation costs nothing, and the author advised not to miss the three-year statute of limitations, which in principle applies to insurance claim rights.
Summary written by AI from the original article · 88 languages
Read the full article (machine translation) → Original article (Korean): 보험금 분쟁 시 대처법 – 금융감독원 활용하기, 승소하는 전략
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