English · 사회 ·
Yangcheon-gu marks four years of direct text service to district head, catching even small inconveniences and resolving them
AI 3-line summary
- Since Yangcheon-gu launched its direct text complaint service to the district head in August 2022, it has received 1,151 complaints so far.
- District head Lee Gi-jae receives texts around the clock on his personal number, and the head of the responsible team reports the result within three days; 98.6% have been completed or are in progress.
- Since 2025, the district has also operated a resident inconvenience management system, which has received 293 cases, 175 of which have been resolved.
Summary written by AI from the original article · 88 languages
Read the full article (machine translation) → Original article (Korean): 양천구, ‘구청장 직통 문자 서비스’ 시행 4년…“손톱 밑 가시” 같은 작은 불편까지 살피고 해결
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