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Jung-gu District Office Strengthens Follow-Up on Mayor's Communication Phone
AI 3-line summary
- Jung-gu in Seoul is strengthening follow-up management of the district head's communication phone by shortening the Happy Talk sending cycle from two months to one month.
- The district said the phone, launched in October 2022, has resolved about 9,000 complaints, with an average processing time of 2.5 days.
- Residents can file complaints by text message or KakaoTalk, and even after a resolution, the district first asks whether any inconvenience remains.
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Read the full article (machine translation) → Original article (Korean): 중구 구청장 소통폰 사후 응답 관리 강화
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